Halil Cifci
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After someone pressed the doorbell and after I press the prompt to see the footage live it 90% of the time shows "establishing secure video channel" and after 1 min of waiting (meantime that person is LONG GONE ALREADY!!) Then I get the message: Can not connect to the doorbell. The home base is wired, and everything in house works fine except the doorbell with the home base. Restarting resetting doesn't help. Uninstalling the app, removing it from battery optimization also did not work!!!!!!!!!
8 people found this review helpful
Erik Toebes
It used to be a great app, but lately it is so slow. Anyone else has this problem? Please fix the smoothness again, 9/10 times we are too late to reply to the person at the door. Replaying takes ages, and also the ads are horrible, it will make your reply time even longer. We paid good money for the product, we would like to have a good app in return. Thanks @eufy.
10 people found this review helpful
Paulo Rodrigues
Programers from eufy security , you really messed up this last update unfortunately. Always had a steady feed from my 3 cameras, which was awesome due to being away quite often, but this last 2 weeks the cameras keep on going offline with max network, exactly in the same place they where in the last 2 years working fine. Tried all tricks, re-install many times all devices, app, 2.4gz network, ios, android, clear cache, data, and seems nothing fixes the issue. If no fix soon, sell set for other..
7 people found this review helpful