Isabelle
Ever since the newest update my lights are unresponsive. The app itself is also not working properly as when I try to control a light it's stuck in the first screen I click on. Even when I try to make the lights a warm color they don't respond and now are stuck in a cool white color. I have tried reconnecting to the lights, deleting the lights and connecting to them again, I have uninstalled and reinstalled the app and so far nothing has worked. It seems to be an app issue and not a light issue.
1 person found this review helpful
John Smith
What do I actually do? This only shows a slideshow of 4 pages, with a button to try out pro mode, which I don't want. But okay, if I tap the button, it immediately demands I agree to the privacy policy, or the app will exit. This is ridiculous, I thought this was supposed to be good.
Maarten Munnik
The doorbell camera notifications are too slow to be usefull. Sometines it takes a few minutes. Anyone ringing the doorbell has left before I get the notification. Answering is also too slow (20 seconds). So, not really good. Lightswitch controll is fine. (As no one is waiting for it).
1 person found this review helpful
Tuya Smart Inc.
January 9, 2025
Dear user, sorry for the inconvenience. Please send your APP account, device ID, screenshot or video of the problem to
[email protected], and attach a screenshot of this comment to us. Thank you for your support.