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Death at SeaWorld: Shamu and the Dark Side of Killer Whales in Captivity

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Hospitality Management: People Skills and Manners on and off the Job

Contemporary Cases in Tourism

Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality

The Routledge Handbook of Tourism Geographies: Edition 2

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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

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The Encyclopedia of Sustainable Tourism

The franchise formula: How to Multiply Your Restaurant

Geographies of Tourism: European Research Perspectives

31 proven ways to quit 9 to 5 and become a digital nomad

Managing Visitor Attractions: Edition 3