Isabelle
Ever since the newest update my lights are unresponsive. The app itself is also not working properly as when I try to control a light it's stuck in the first screen I click on. Even when I try to make the lights a warm color they don't respond and now are stuck in a cool white color. I have tried reconnecting to the lights, deleting the lights and connecting to them again, I have uninstalled and reinstalled the app and so far nothing has worked. It seems to be an app issue and not a light issue.
3 people found this review helpful
C. J.
only reason it's less than five stars is that this app is only one of I think at least four other apps. they all work with the same products however the accounts are not connected and so before I understood all of this I have different devices set up on different apps and so the controls are only available for each device on each app the only saving grace is Google home which allows me to connect it all together without having to ReDiscover the devices on one app. need consolidation into 1 app.
3 people found this review helpful
Roy Harrison
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Yay! Grid view finally restored š but from latest update all Smart PLUGS have stopped connecting (they're from different manufacturers and are unlikely to have all gone at the same time) all lightbulbs still connecting, but hoping for a plug fix ASAP šŖ it seems like the permission to connect to wi-fi devices has gone AWOL, it's only connecting to Bluetooth devices.
5 people found this review helpful
Tuya Smart Inc.
October 18, 2021
Dear user, we really appreciate your feedback, we will strive to provide you with a better experience and service.