WhoDat!
Does not reflect washing machine settings. When a program allows you to set intensive wash or pre wash while using the washing machine, the app does not allow you to do so. Why!? These options should be added as a simple click. The app is pretty useless for remote starts now.
1 person found this review helpful
LG Electronics, Inc.
23 August 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us via Chat with LG feature within the app or at
[email protected]. Thank you. ^LG
Sabin
Super easy to use and just great in general. However, one horrible thing they do is that they removed some features, and an important one at that- they removed the feature to add devices with NFC and only support adding devices through WiFi. I had to find an older APK online, connect my device through NFC and THEN update it on the play store to get the latest app. Everything still works, which is great, but why make it so difficult? People on other OS don't even have the option to do what I did.
4 people found this review helpful
LG Electronics, Inc.
17 January 2025
We really appreciate your feedback. We will consider it and improve our app in the new version. If you have questions or other suggestions please contact us via Chat with LG within the app. ^LG
Attila
Several updates and the app is still totally useless and probably will be the reason I will never buy an LG TV ever again. Among many bugs, today I managed to turn on the TV with the app but the software didn't acknowledge it, so the is on, app says it's off, and I can't do anything with it. App says powering on, but the TV is already on, says TV can't be found, turn on Bluetooth, which is already on, etc etc etc.... Just absolute trash.
LG Electronics, Inc.
20 January 2025
Please delete and reinstall the ThinQ application. If this does not resolve the issue, please contact us via "Chat with LG" with a copy of your review, your phone’s model number, OS version, and the ThinQ application version. ^LG