Nino Verwer
My first experience was really bad, I had trouble setting up the account and could get the live video to work. It would always be loading saying "preparing to play... 99%" untill it would get a timeout. Eventually, I noticed there are two settings to load the video. In the right down corner, there is an indication which is 'SD' or 'UHD'. I can't find this setting described anywhere in the manual. But for me, the live video will only work on the 'UHD' setting.
21 people found this review helpful
JFTECH CO., LTD.
24 July 2023
It is recommended to install the device and network without partitions within 10 meters. If it is too far away, it can lead to offline instability and buffering, and other after-sales issues will be sent
[email protected] The technical specialist will handle it for you as soon as possible.
Jorge Osorio
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With the recent app update I keep seeing network errors, sometimes the cameras won't open or takes a long time to load, stays in the loading screen i currently have android 14 on my phone 12gb of ram,256gb storage ,same issue on the tablet uninstalled the app, deleted the cache nothing works, Version 7.4.8, please fix this app. I been using this app since last year without any issues, nothing on my network has changed. The other problem I have is with the ads just wanted to mention this.
2 people found this review helpful
Miljan Petrovic
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There are still many of problems with app. I can't change quality of video until I rotate screen and press uhd or sd. Thats the problem with the speaker too. Can't use the button until rotate screen. And I think that there is a problem with saving some of the videos, there is not button for saving or it doesn't work well. ://
2 people found this review helpful
JFTECH CO., LTD.
14 January 2025
Thank you for your feedback, the problem has been tested and fixed, the next version will solve this problem, and the update will solve it at that time.