The Encyclopedia of Business Letters, Faxes, and E-mail
Jan 2009 · Red Wheel/Weiser
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About this ebook
A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them.
The era of long, leisurely letters is gone—no one has time to waste in today’s workplace, and communication revolves around fast faxes, instant e-mails, crisp memos, and concise messages. That’s where The Encyclopedia of Business Letters, Faxes, and E-mails can help—whether you’re starting out in the corporate world or just want to feel more confident in your daily business writing.
You’ll find more than three hundred sample letters, memos, and e-mails you can use as-is or adapt for your own purposes. Letters are organized into chapters by category, and a detailed table of contents guides you quickly to the one that best suits your needs. Each is accompanied by useful information, including how to format, design, print, and deliver your correspondence for best effect. This revised edition contains more help than ever, with:
• An expanded introduction to letters, faxes, and e-mails, with new tips on the best use of each
• Guidance on the nuances of e-mail, including how to avoid common pitfalls
• Dozens of additional sample e-mail formats to meet today’s communication needs
•. More focused directions for organizing your thoughts and composing even the toughest kinds of correspondence
The era of long, leisurely letters is gone—no one has time to waste in today’s workplace, and communication revolves around fast faxes, instant e-mails, crisp memos, and concise messages. That’s where The Encyclopedia of Business Letters, Faxes, and E-mails can help—whether you’re starting out in the corporate world or just want to feel more confident in your daily business writing.
You’ll find more than three hundred sample letters, memos, and e-mails you can use as-is or adapt for your own purposes. Letters are organized into chapters by category, and a detailed table of contents guides you quickly to the one that best suits your needs. Each is accompanied by useful information, including how to format, design, print, and deliver your correspondence for best effect. This revised edition contains more help than ever, with:
• An expanded introduction to letters, faxes, and e-mails, with new tips on the best use of each
• Guidance on the nuances of e-mail, including how to avoid common pitfalls
• Dozens of additional sample e-mail formats to meet today’s communication needs
•. More focused directions for organizing your thoughts and composing even the toughest kinds of correspondence
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About the author
Robert W. Bly is a freelance copywriter specializing in direct marketing. McGraw-Hill calls Bob Bly "America's top copywriter" and he was voted Copywriter of the Year by AWAI. Bly is the author of more than 75 books. His articles have appeared in many publications, including Target Marketing, The Writer, Cosmopolitan, and Amtrak Express. His online newsletter, "The Direct Response Letter," has more than 50,000 subscribers. Bly lives in River Vale, New Jersey, with his wife and two children. He can be found online at www.bly.com.
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