Working With Emotional Intelligence

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Do you have what it takes to succeed in your career?

The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.

For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.

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Daniel Goleman is the New York Times bestselling author of the groundbreaking book Emotional Intelligence. A psychologist and science journalist, he reported on brain and behavioral research for The New York Times for many years, and has received several awards for his writing. He is the author of more than a dozen books, including three accounts of meetings he has moderated between the Dalai Lama and scientists, psychotherapists, and social activists. Goleman is a founding member of the board of the Mind and Life Institute, a cofounder of the Collaborative for Academic, Social, and Emotional Learning, and codirector of the Consortium for Research on Emotional Intelligence in Organizations.

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