Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA
Christine Leitner , Walter Ganz , Clara Bassano and Debra Satterfield
Editors
The Human Side of Service Engineering
Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA