New technologies have enabled incredible progression in the finance industry. Artificial Intelligence (AI) and Machine Learning (ML) have provided investors and customers with more innovative tools, new types of financial products, and a new potential for growth.
According to Cathy Bessant (the Chief Operations and Technology Officer, Bank of America), AI is not just a technology discussion. It is also a discussion about data and how it is used and protected. She says, “In a world focused on using AI in new ways, we’re focused on using it wisely and responsibly.”