The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
John R DiJulius III
Juni 2016 · Greenleaf Book Group · Vorgelesen von Joel Richards
5,0star
1 Rezensionreport
headphones
Hörbuch
4 h 54 Min.
ungekürzt
family_home
Zulässig
info
reportBewertungen und Rezensionen werden nicht geprüft Weitere Informationen
Möchtest du eine Hörprobe für 9 Min.? Du kannst sie dir jederzeit anhören, sogar offline.
Hinzufügen
Über dieses Hörbuch
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that!
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Bewertungen und Rezensionen
5,0
1 Rezension
Hörbuch bewerten
Deine Meinung ist gefragt!
Wiedergabeinformationen
Smartphones und Tablets
Nachdem du die Google Play Bücher App für Android und iPad/iPhone installiert hast, wird diese automatisch mit deinem Konto synchronisiert, sodass du auch unterwegs online und offline lesen kannst.
Laptops und Computer
Du kannst Bücher, die du bei Google Play gekauft hast, im Webbrowser auf deinem Computer lesen.
