The Come Back Effect: How Hospitality Can Compel Your Church's Guests to Return

Jason Young is former director of guest experience at Buckhead Church and North Point Ministries. He now coaches churches and companies around the country, helping them with personal leadership, building healthy teams, and creating remarkable guest experiences. He lives in Atlanta, Georgia.

Jonathan Malm runs SundaySocial.tv and ChurchStageDesignIdeas.com, reaching more than 70,000 church leaders each month, and consults with churches regularly on guest services and creative expression. He lives in San Antonio, Texas.

Trevor Thompson is a voice talent and audiobook narrator who grew up acting on the small stage, performing in small community theaters. AudioFile magazine describes his ability to convey narrative conversation as "second to none." He is also a trained academic versed in ancient and modern languages.

Communicator, author, and pastor Andy Stanley founded Atlanta-based North Point Ministries in 1995. Today, NPM consists of six churches in the Atlanta area and a network of more than 70 churches around the globe that collectively serve nearly 118,000 people weekly. A survey of U.S. pastors in Outreach magazine identified Andy Stanley as one of the ten most influential living pastors in America.