People First: The 5 Steps to Pure Human Connection and a Thriving Organization
Jackie Carpenter · Three Carpenter
Nov 2021 · Gildan Media · Narrated by BJ Harrison
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7 hr 18 min
Unabridged
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About this audiobook
A five-step process for implementing a People First philosophy in your organization, where caring, connected leaders create loyalty, ownership, value, and excellence.
In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a five-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team's success. People First will teach you how to support, coach, and develop employees at every phase of the employee lifecycle—unleashing people's potential, sparking passion, and igniting purpose in a way that brings about amazing results for your organization.
In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a five-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team's success. People First will teach you how to support, coach, and develop employees at every phase of the employee lifecycle—unleashing people's potential, sparking passion, and igniting purpose in a way that brings about amazing results for your organization.
About the author
Jackie Carpenter has nearly twenty years of experience recruiting and hiring for country clubs. She is currently the editor of The Private Club Advisor, which is distributed monthly to managers, board members, COOs, and owners of clubs all over the world.
Three Carpenter has more than twenty-five years of experience as a general manager of some of the most exclusive country clubs in America. He is currently the GM/COO of Crow Valley Golf Club in Davenport, Iowa.
Since iTunes named his as one of the top podcasts of 2007, BJ Harrison has continued to wow audiences. With more than 750 audiobooks to his credit, BJ has an astounding array of character voices, dialects, and accents at his fingertips, coupled with an impressive depth of interpretation.
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