C Nichols
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Ridiculously difficult to get logged into this App, at least 10 failed attempts before I accessed my ticket, then it shut itself down just as I was getting to the turnstiles. Only positive was that the gate did at least accept the ticket first time (which wasn't happening for everyone). What's wrong with email/print at home tickets; especially as this method of entry assumes everyone owns a Smart Phone Don't even get me started about the personal data required on App, completely unnecessary 🤦
28 people found this review helpful
Jason McDonald
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Unesecessary amount if information required to register, then simply does not work. Looks like a lot of people are having this issue. No other way to collect expensive tickets than to use a flawed app. UPDATE: attempted 4 times. Cleared cache, tried again and it let me in. Could be very stressful if you leave it until the last minute.
42 people found this review helpful
Robert Asher Kirkhope
Very dissatisfied with this app. The app kept saying the tickets were on another device. I hadn't registered on any other device. Helpline were very dismissive and didn't help at all. My privacy was an issue as I was bombarded with requests to switch on Bluetooth & activate GPS location weeks before the fixture. Even though the app is uninstalled it still shows up as on my mobile device. Not a Happy experience
6 people found this review helpful