Bárbara Barracosa
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If i could give zero stars i would. Not always working and simply don't want to use. the complex put this app in place and now i need to carry my phone all the time, can't have a break or forget the phone that i will be late for work or kids schools, who has enough battery on their phones after hours out? And the fact that it needs Bluetooth, GPS and mobile data is just adding to the reasons. This review is after 30min in ice cold weather waiting for someone to open gates, late for everything!!!
1 person found this review helpful
Pal Electronics Systems
December 3, 2024
We’re sorry to hear about your experience and understand your frustration. If the gate doesn’t open reliably, it’s usually due to a faulty installation. Please contact us so we can help. Bluetooth and Mobile Data are required. Certain models offer remotes instead of a smartphone.
For assistance, email us at
[email protected] or call 9729-792-0667.
Mike Silva (M S)
Does not work about 90 percent of the time. My apartment complex has utilized this system for over a year and if there are vehicles lined up at the gate, that means the apo is not working. Tried rebooting phone, uninstall app, clear cache, nothing helps. Can't get in unless someone still has an old remote gate clicker.
1 person found this review helpful
Pal Electronics Systems
December 11, 2024
We’re sorry to hear about your experience and truly understand your frustration. If the system isn’t working reliably, it’s often due to a faulty installation of the gate controller, not the app itself. Please contact us so we can investigate and help resolve the issue. For assistance, please reach out at
[email protected] or call us 9729-792-0667.
Christopher
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Love the app. Auto gate opening is awesome on Android. This needs to be on the iOS version asap. The iOS shortcuts do not always access the location of the device, requiring you to open the app, defeating the purpose.
Pal Electronics Systems
December 19, 2024
Auto Gate Opening can be achieved on iOS using the Apple Shortcuts app. By setting up automations and enabling actions without confirmation, it can function seamlessly, similar to Android. Check out this guide: https://www.youtube.com/watch?v=suqiNTf9oMA&ab_channel=PalElectornicsSystemsltd. For help, contact us at
[email protected].