Brandi Rubio
- Flag inappropriate
- Show review history
Update: as of today after most recent update, I'm unable to connect my Google drive to backup my media files to delete them from my device. I uninstalled, cleared cache, force stopped app, and contacted customer service via chat. Got disconnected and finally gave up after 30 minutes of explaining my issue over and over. Still cant connect my Google drive to clear files from phone storage. CLICKING CONNECT BUTTON DOES ABSOLUTELY NOTHING! I PAY for AN ANNUAL SUB, so this matters!!!! 😐 NOT OKAY!
478 people found this review helpful
Avast Software
October 25, 2020
Hi, we are really happy you like our application and its features, thanks for your rating and feedback! Kristina*Avast
Slick Gohan
- Flag inappropriate
- Show review history
Been using the app for 5 years and was initially impressed by how functional and time saving it was. Most apps these days take up a lot of space, so it was helpful to have an app that could solve that problem. However, the app is kinda mid now. Can't even clean unwanted and hidden files etc, without sending me back to the quick clean section everytime I choose finish cleaning. An absolute waste and scummy tactic to force you to spend money when they previously allowed you to use "free" premium.
80 people found this review helpful
Avast Software
October 29, 2024
We appreciate your loyalty over the years and are sorry to hear about your recent experience. Your feedback is valuable, and we’re continuously working to improve the app’s functionality. We understand how frustrating it can be to face limitations, especially after having access to features before. If you have any questions, please reach out.
Heather Graham
Ok, so basically with the recent update they removed the option to watch an ad or two for the deep clean and you now have to purchase a monthly membership? Sorry, not doing that so I'm giving a lower rating on that and deleting the app now. Been using the deep clean for a bit with the ad watch so the app itself is good but I will find another cleaning app that doesn't require a monthly membership fee.
19 people found this review helpful
Avast Software
October 24, 2024
Thank you for your feedback! Ad-sponsored one-time cleanups become available after using the app regularly for a couple of weeks. Reinstalling the app will reset this feature as we can't recognize returning users unless they have subscribed to our Premium plan. We appreciate your understanding and hope you continue to enjoy the app! Renata*Avast