Île-de-France Mobilités

4.1
79K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
Jan 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
78.3K reviews
Tyler Doble
November 6, 2024
It was very confusing to buy a ticket, but I got there in the end. It was working fine, but when I went to get off the RER the app crashed on me and deleted my ticket. It keeps saying I loaded it onto a different device (which is utter bull feces) and will not let me contact support. It would get 3 stars, but stealing my money sort of removes any potential points it could have earned.
2 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
November 6, 2024
Hello Tyler, I am sorry for these difficulties. I invite you to write from your phone to the address https://applidium.page.link/sav-contact-help for analysis and to be able to provide you with an appropriate response. Have a good day, Maja from the Île-de-France Mobilités team.
Brad Daniels
January 9, 2025
It works, but will break NFC payments in Google wallet, even after uninstall... And you can't use it to pay for a child traveling with you. Full story: On my recent trip to Paris, I installed the app and the accompanying ticket storage app on my pixel. I bought two tickets, intending to tap my son through, followed by myself. The second tap would not work. I had to get assistance to go through. Also, it takes over NFC, causing many payment terminals to fall. Uninstalling won't fix the issue.
Did you find this helpful?
Île-de-France Mobilités
January 10, 2025
Hello, I apologize for this inconvenience. The transport tickets loaded onto the phone are for strictly personal use, as with a transport card. Sorry if this was not clear enough at the time of purchase. Please excuse us for the inconvenience. Have a nice day, Maja from the Île-de-France Mobilités team.
Paddy Johnsson
July 29, 2023
Downloaded the App for my visit to Paris. I'm used to use Apps for everything, also for traveling to buy tickets etc. But the App won't let me buy tickets. It had to download and install an additional App, which went fine. But then when trying to buy tickets it always has an error. No idea which one though. Very not useful for buying tickets. Removed the App and I bought a physical paper ticket at the metro station instead and did things 'the old way'. Which worked perfectly.
7 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
July 31, 2023
Hello Paddy, I am sorry for this inconvenience. I invite you to describe the situation via the link https://applidium.page.link/sav-contact-help from your phone. We will be able to analyze the situation and provide you with a personalized response. See you soon, Enzo from the Île-de-France Mobilités team.

What’s new

NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!