We're sorry to hear you're having issues using the app. Thanks for letting us know about this. To further assist you, please open a ticket with our support team. We're here to help and gather more information to pass the relevant information to our engineering teams. You can contact us here: https://help.etsy.com/hc/en-us/requests/new
We're happy to hear the app helps you manage your shop! We're looking forward to your shop growing here on Etsy. If you encounter issues in the future, please reach out to https://help.etsy.com/hc/en-us/articles/115013375488 anytime. We're here to help!
We are always looking to improve the experience of our users, and we appreciate your feedback on this. If there is anything specific we can look into, , please reach out to us at https://help.etsy.com/hc/en-us/articles/115013375488