Chantal Toch
- Flag inappropriate
- Show review history
I was sceptical as the last game was targeted at very young kids. But this is a fun time killing game for adults too. You get enough powerups, it's not too easy. Edit: December 4th The connection issues seem to be fixed. But still have to replay levels after finishing them. Wich is really bad if you just used your power ups that you bought with actual money. Money gone, powerups gone, be careful!! 😕😕
World of Neopia, Inc
30 October 2024
Hi there! We’re sorry to hear that you’re facing connection issues, our team is currently working on improving performance. If you have any specific details or error messages, please help us identify the issue by contacting our Customer Service team and submitting them at https://faeriefragments.support.neopets.com/hc/en-us/requests/new.
Rosegold Rosé
I understand the game is still in it's developing stage but it's incredibly buggy. I got it connected to my Neopass but somehow it says I am not connected so I can't take my rewards. The game disconnects from the WiFi very often and it needs WiFi (even though my WiFi is just fine) to even cooperate, i sometimes have to redo a match game because I get the message the WiFi went offline. Pretty annoying. Please fix these.
1 person found this review helpful
World of Neopia, Inc
23 October 2024
Hi Rose! We're sorry to hear that you’re experiencing errors. Our team is currently working on improving game performance, please help us resolve the issue faster by submitting details such as your linked NeoPass email, your device information and the date it occurred at https://faeriefragments.support.neopets.com/hc/en-us/requests/new.
Tysha “tyshadragon” Venables
- Flag inappropriate
- Show review history
I was having fun, but I just dropped from level 664 back down to 639! I thought I'd been seeing the same levels again and again, and now I know why, it keeps resetting my progress back to level 639. This is despite being on my home's high-speed internet, so any connection issues are not on my end. Edit: Finally managed to get it to save past level 639 by closing the app after each level. While it's annoying, at least I'm not constantly having to re-do the same level over and over.
1 person found this review helpful
World of Neopia, Inc
08 January 2025
Hi there! We're sorry to hear that you’re experiencing errors. Please contact us at https://faeriefragments.support.neopets.com/hc/en-us/requests/new with your details. Include your Game ID, device information and the date when the error occurred. We'll do our best to resolve it.