Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 3.759999990463257 (8541 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.8

8.54K reviews

5M+

Downloads

PEGI 3

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

9 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.8

8.05K reviews

Kelly Fraser

8 December 2024

Why must I waste battery being forced to turn on location to do anything on this app?!?!? Unless I'm making a mobile order or attempting the rarely used virtual line there is no need for location services to be turned on & wasting battery life. Update: 4 months later & I still need to turn on location to check park hours, ticket prices & anything else that location services aren't needed. Update 2: And here it is 9 months later and I still need to turn on location to do anything. Do better!

45 people found this review helpful

NBCUniversal Media, LLC

20 March 2024

Hi Kelly. Thank you for sharing your feedback regarding our Mobile App. Please be assured that this has been shared with the proper leadership teams for internal review. If you would like to discuss your experience further, please contact our Guest Services Team at (407) 224-4233 or [email protected]. Thank you again.

Allen Farel

23 September 2024

This app is now seemingly required to order food at some universal parks restaurants. It also requires creating an account (externally, via a website). There is no "guest" option, as is the norm for many other similar apps. Moreover, in the context of a very busy amusement park, phone service can be spotty at best and this app is poorly structured to deal with such issues. Lag is untenable and responsiveness is poor. Occasionally a refresh will finish, kicking you out of whatever you were doing

16 people found this review helpful

NBCUniversal Media, LLC

28 September 2024

Hi Allen. Thank you for your review. We are sorry for any disappointment experienced while using our Mobile App. We will be sure to pass along your feedback. Feel free to contact our Guest Services Team at 407-224-4233, or email at [email protected] and reference your username for any additional feedback. We hope to see you soon.

John Simpson

29 January 2025

The app no longer holds the details of my dinner reservations also other Functions seem to have stopped working like wait times the app was great in the past but is starting to disappoint please fix universal

NBCUniversal Media, LLC

29 January 2025

We're truly sorry to learn of the issues you're having using the Mobile App, John, and would like to discuss this with you further. When you're able, please reach out to Guest Services at 407-224-4233 or [email protected], referencing this review. Thank you for sharing your concerns with us. We look forward to speaking with you.