![](https://play-lh.googleusercontent.com/a-/ALV-UjWumgoREZ-k5JejDKxt08PhrDstXfXf9vmT3tUUhJaeie7hnEqXDQ=s32)
Levi Combs
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New UI is meh. I really hate the size of the text and would like it to be customizable; I'd like to be able to shrink the text size a bit, a lot of my accounts get cut off because they don't fit and if I have multiple accounts under one company (like I do for Microsoft for work), I can no longer quickly distinguish which token is for which account. Also, dragging to reorganize accounts when on the grid view makes NO sense. ALL accounts should shift (like in list view), not swap places.
30 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjU4_eQBohFiZ5oBX5tJpIDjkGXLkj6ZYWaOh_PlGv2tR9YChiUW=s32)
Mike Green
The app has been very reliable and useful, in particular it's ability to be used on multiple devices including a PC. Then Twillio decided it was a good idea to mess it all up with a UI "update". Not just a subtle change here and there, no, the entire thing was rebuilt from the ground up. It's a horrendous UX now, and a good example of "don't try to fix something that isn't broken". Thankfully a certain password manager now supports keeping MFA, so off I go. Thanks for all the fish!
103 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVhh6kGa8sdyeYyJmE4gW8ylqbwJk3z-VdTIkVOBT8tMa9nI52d=s32)
Andre Greeff
The underlying service itself is still absolutely brilliant, but this new UI feels like a massive step backwards... At first glance it looks "cleaner" than before, but after the initial novelty wears off, it reveals itself as being more "cluttered", having lost a great deal of the old UI's simplicity. Also, what happened to dark mode?? EVERYTHING on my phone is dark by default, except Authy. It's painfully jarring to use these days.
19 people found this review helpful