Scott Metz
Worked fine for a while. Now the hearing aids often will not connect or more often only 1 connects. Also cannot turn the streaming volume up high enough to be used except in a totally quiet environment. Extremely frustrating. Don't know if it is an app issue or a hardware issue but either way it doesn't work very well for what I paid for the devices.
9 people found this review helpful
GN Resound
27 December 2024
Hey Scott. We'd be happy to take a look into this for you, please contact the support team at
[email protected]. Thank you.
Mark Locascio
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2024 update - the app is much improved. You don't need to keep re-pairing it. However, with the latest updates, now it freezes on the white opening screen. Come on resound, don't do this to us! Please get this fixed 2022 review - I'm with everyone else. I basically can't use the aids because of the app. It keeps disconnecting, even though I am holding the phone, a galaxy S10+.
15 people found this review helpful
GN Resound
14 February 2022
Hey Mark, thank you for this feedback. If you'd still like assistance with this, please feel free to email us at
[email protected]gruff
Poor app, new to hearing aids, not new to smartphone apps. Have different notifications on phone for different things, sometimes notifications play in hearing aids, mostly not or not correct notification sound. Frustrating, missing calls, texts, etc. How about option to NOT play notifications through hearing aids while still able to use app for adjustments? App doesn't connect both hearing aids w/o restarting phone EACH time I put in hearing aids. Nexia 9 hearing aids ok, app, not so much.
5 people found this review helpful