![](https://play-lh.googleusercontent.com/a-/ALV-UjXAmHh0QIuUtmH3Q7vZPw_J3Rqv0ByGR4Yh2ubvRn8sF5kOpItOzg=s32)
Teo Cherici
A fine app, without too many issues usually. Just tried the chat function and it doesn't work: it asks for my permission to store the chat but when I click on "agree" it does nothing. Also, I have a feature request/suggestion for the app: please show the daily/monthly average temperature in the same graph as the gas and electricity consumption. This will make usage patterns much clearer
3 people found this review helpful
Essent N.V.
19 January 2024
Hoi Teo, bedankt voor je review. Ik wil je vragen contact op te nemen met onze klantenservice via de chat, zij kunnen je meteen verder helpen met je vraag en ook de nodige acties uitzetten mocht dit nodig zijn.
Groetjes Wendy 🌹
![](https://play-lh.googleusercontent.com/a-/ALV-UjWcaqjxGBeqylK0m7grXYvhkeVzPWZK87DuiwaGvPYFfFmp7mlC=s32)
Arvin H
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The app is not working most of the time , it is so poor in total, compare to the apps of two other major companies, for me it doesn't show the daily usage price also, only monthly it keeps loging out by itself. The developers should try more on presentation, stability and etc. Uninstalled it, you easily can use website, because the app is absolute useless
11 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWt1sU4qUoJlC6FOBMq8ckNDq-gEPxoGGiB8lp2cjLGNioDzwxYzQ=s32)
Jeroen Oomkens
For me, it appears to work only as a clean install. After closing and opening it again, there is only a flickering screen, no functionality... This issue is persistent from around August 2024.
Essent N.V.
24 January 2025
Oei dat klinkt niet erg best. Naast het feit dat alles niet altijd even perfect kan werken ( Onze App) weten we ook dat er wat problemen waren met Android 14. Misschien dat er op de site van Samsung nog wat tips staan. Groetjes Willeke