Universal Orlando Resort

3.8
8.55K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act
Updated on
9 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
8.05K reviews
Roshni M
3 February 2025
App is simpler and much easier to follow then another major theme park in Orlando. It would be great if 1. the map would automatically show the wait times without having to click the tag on the map to check. 2. As a vegetarian, I wish there was a filter to quickly identify which restaurants/quick services have an veg options to save time.
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NBCUniversal Media, LLC
4 February 2025
Thank you so much, Roshni, for this 5 star review, and for sharing the ways in which we can continue improving our Guests' digital experiences! We'll share your feedback appropriately, and look forward to your return to our Universe. Make sure to set show time reminders for your fav shows, like The Blues Brother Show, when you're back with us!
Kelly Fraser
8 December 2024
Why must I waste battery being forced to turn on location to do anything on this app?!?!? Unless I'm making a mobile order or attempting the rarely used virtual line there is no need for location services to be turned on & wasting battery life. Update: 4 months later & I still need to turn on location to check park hours, ticket prices & anything else that location services aren't needed. Update 2: And here it is 9 months later and I still need to turn on location to do anything. Do better!
48 people found this review helpful
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NBCUniversal Media, LLC
20 March 2024
Hi Kelly. Thank you for sharing your feedback regarding our Mobile App. Please be assured that this has been shared with the proper leadership teams for internal review. If you would like to discuss your experience further, please contact our Guest Services Team at (407) 224-4233 or [email protected]. Thank you again.
Josh Stewart
31 January 2025
I don't understand the bad reviews at all. This is my first time going to Universal Orlando and the app has made getting around easier, buying food easier, and finding rides and wait time info a cinch.
2 people found this review helpful
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NBCUniversal Media, LLC
31 January 2025
Hi Josh, thank you for your review. We're so glad to hear that you found our Mobile App to be useful for navigating the parks and checking attraction wait times. We hope you got the chance to utilize Mobile Food Ordering at Illumination's Minion Cafe! We look forward to seeing you again soon!

What's new

This latest app update includes bug fixes and other enhancements so you can continue to amplify your experience at Universal Orlando Resort!