Oticon Companion

2.3
4.54K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
18 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
4.43K reviews
John Campbell
31 January 2025
Edit: I am adding 2 stars in response to the Jan 2025 update. The app now has many fewer bluetooth disconnects with the update. Previously the app disconnect frequently throughout the day. The app now remains connected all days, most days. Occasionally I still need to restart the app, but this now is rarely needed. Thank you development team for this much needed improvement.
16 people found this review helpful
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Oticon A/S
2 February 2025
We appreciate your fantastic review! It’s wonderful to know that our app is meeting your expectations. Feel free to reach out if you have any ideas or questions. Thanks again! Kind Regards,
Brian Squires
27 December 2024
First time I've downloaded this app since having hearing aids fitted 10 days ago. For the first couple of days it worked really well but the app soon started to get annoying. Firstly it continually lost connection with my hearing aids then I noticed that I needed to charge my phone more frequently, even though I had altered the settings on my phone to limit the app draining the battery. Sadly I'm going to have to uninstall this app, as it's become more trouble than it's worth, shame really.
16 people found this review helpful
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Oticon A/S
30 December 2024
Dear Brian, thank you for your feedback. We will need additional information to provide support. Please, reach out to the support team at [email protected] mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon
Noreen “NoreenT; 808NoriT; Nori” Saito
23 October 2024
I spent $1,500 each for hearing aid. You'd think this app would work perfectly. Nope, that noise cancelation is a joke! It crashes on my Samsung S23, there's no MIC icon but when I used it on my work phone that is a iPhone it has a MIC feature and my doctor told me, "oh yes, Oticon was actually made to use with Apple products". So, if I was gonna buy a hearing aid, go to Costco because their hearing aids are way better, and the app they use works with BOTH Samsung and Apple. Plus, way cheaper!
13 people found this review helpful
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Oticon A/S
8 February 2024
Dear Noreen, thanks for your response. We appreciate it. Can you tell us the device you are using at [email protected]? We will try to evaluate the issue and get back to you. Kind Regards, Oticon

What's new

Introducing a new feature for our users with a particular tinnitus setup. You can now use sound patterns (different pulsations) to adjust relief sounds to your needs, providing a more personalized and comfortable experience. In addition, we have made overall improvements to enhance your experience, including faster start-up and improved reconnection time between your hearing instruments and the app.