Chantal Toch
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I was sceptical as the last game was targeted at very young kids. But this is a fun time killing game for adults too. You get enough powerups, it's not too easy. Edit: December 4th The connection issues seem to be fixed. But still have to replay levels after finishing them. Wich is really bad if you just used your power ups that you bought with actual money. Money gone, powerups gone, be careful!! 😕😕
1 person found this review helpful
World of Neopia, Inc
30 October 2024
Hi there! We’re sorry to hear that you’re facing connection issues, our team is currently working on improving performance. If you have any specific details or error messages, please help us identify the issue by contacting our Customer Service team and submitting them at https://faeriefragments.support.neopets.com/hc/en-us/requests/new.
Rosegold Rosé
I understand the game is still in it's developing stage but it's incredibly buggy. I got it connected to my Neopass but somehow it says I am not connected so I can't take my rewards. The game disconnects from the WiFi very often and it needs WiFi (even though my WiFi is just fine) to even cooperate, i sometimes have to redo a match game because I get the message the WiFi went offline. Pretty annoying. Please fix these.
1 person found this review helpful
World of Neopia, Inc
23 October 2024
Hi Rose! We're sorry to hear that you’re experiencing errors. Our team is currently working on improving game performance, please help us resolve the issue faster by submitting details such as your linked NeoPass email, your device information and the date it occurred at https://faeriefragments.support.neopets.com/hc/en-us/requests/new.
Kai MacTrash
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More interesting than the other neopets mobile game, but I've found it to be more glitchy too, which can be frustrating. Frequent disconnection messages if you view cut scenes for the story, levels will sometimes load but not allow you to make any moves, I've had several times where the visuals for the end of level screen behind the puzzle board for the level, it's frustrating to say the least, but worse is how the game freezes while loading up extremely frequently, often many times in a row.
4 people found this review helpful
World of Neopia, Inc
22 October 2024
Hi Kai! We're sorry to hear that you’re having troubles with your NeoPass connection. If you could provide more details about your account, it would help us resolve the issue faster. Please contact our Customer Service team and submit more details such as your linked NeoPass email at https://faeriefragments.support.neopets.com/hc/en-us/requests/new