Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.
You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs
Are all features free? The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp? Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history? Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect? You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details. **Not available in all markets ***Available soon globally
Updated on
Jan 16, 2025
Communication
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
WhatsApp Business has been a great help for me as a user. Its features like quick replies and automated messages make it easy to stay connected with customers, even during busy times. I especially like the catalog feature, which allows me to showcase products professionally. However, I wish it had better analytics to track customer engagement and support for multiple devices simultaneously. Overall, it’s an excellent app for anyone looking to manage their business communication effectively!
39,972 people found this review helpful
Justus Angus
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January 16, 2025
Your new texttbox update is thrash. The way it freezes and always make me start texting all over again tires me. For instance, I just wrote something I'm about to post in a group, I decided to add image. I then remembered something and decided to add more texts but I couldn't, the new textbox layout in front of the image gallery just froze. So I decided to exit the gallery and continued texting on the previous textbox, but I lost all my texts.
4,705 people found this review helpful
Areura Ubuhe
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January 18, 2025
This app is good it is safe to use and send message to people whom we are connected to. Documents and pictures are provided easily to post and receive information from the app. I recommend that this app is very helpful to those who may use it. But needs more improvements on its version and other useful info that makes the watchup more updated version..it is also very important for the app to restore data to transfer to another social platform to receive clearly on its end path without hindrance
1,321 people found this review helpful
What’s new
• You can now double tap to quickly react to a message. • Sharing multiple images and videos now sends as a collection. • You can now share sticker packs as a message in your chats. Tap the three dot menu next to a pack and choose ‘Send’ to get started.
These features will roll out over the coming weeks. Thanks for using WhatsApp!