Joseph Beauleau
Changing my review. The beginning is extremely frustrating because you can do a thing till you suffer the walkthrough! After that the game is great, however, if you have a problem, the customer service does nothing at all to help. I don't even see why they have it. If I want to be frustrated and get nowhere I'll just use google!
6 people found this review helpful
Neorigin Games Global
January 7, 2025
Hello. Thank you for your feedback. We will keep improving the game on and on. If you come across any bugs/glitches in game, please do not hesitate to report via Setting - Customer Support. Thank you for your support.
Mia Fillene
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Every update for the past year I've had to delete, then reload, because it's TOO DAMN BIG! I have ten GIGS of space available. And yet it constantly requires more space, unless I delete and reload. That being said, this game is still fun as hell, and I love the art. Sometimes it gets a bit clunky with everything to do, but it's worth it. Playing for free is no issue. Spending money is no issue. Other then the space issues, I enjoy this game thoroughly. For now.
6 people found this review helpful
Neorigin Games Global
October 24, 2024
Hello. Thanks for your feedback. We will constantly optimize our game to provide a better gaming experience for you. If you have any good suggestions or questions, please feel free to contact us in game support. We will consider your feedback seriously. Thank you for your support.
Marina
I adore this game, and have played very regularly and was in the top 10 on my server at least, but I haven't been able to get the game to open for weeks now. I don't want to uninstall/reinstall it for fear of losing all of my progress, but I can't even get to the normal loading screen to contact support without it closing itself.
9 people found this review helpful
Neorigin Games Global
November 25, 2024
Hello, since you are unable to contact support or log into the game, we recommend reinstalling the game to resolve the issue. Don’t worry—if your game account is not linked, please reach out to game support for assistance in recovering your account. We are committed to helping you regain access to your account.